The size of the room was very nice! It was spacious and clean. The location was also nice. It was in a central spot that made it easy to get to and from the tourist attractions around town.

My daughter and I had our flight cancelled on Monday and could not get back in a plane till Thursday. I scrambled late to find a hotel, and this one popped up. I have seen this hotel during my many searches before, so I decided to go for it. I am so glad I did! We were in such bad moods when we left the airport! My daughter had been in NYC for 3 weeks for a dance intensive, She was ready to get home! From the doorman, to the bellman & arriving with all our luggage, then the lady at the desk, bless her, there was a lot of us coming from the airport, she could not have been nicer or more accommodating!! She even gave us an upgrade b/c the room that I booked online an hour earlier was not available. It was like an oasis in the dessert! The room, bed & bathroom were all perfect and so comfortable and huge!! It is true there is not a coffee maker in the room, I read on here to ask, and they will bring you one.! They did! It was perfect! Though there are so many coffee places steps away, I wanted some while getting ready. The staff were all so nice! We will be back!

I loved the room. It was perfect for my partner and I after a concert night. Everything was clean and organized. The staff were also attentive and respectful.

We stayed here for 6 nights and loved almost everything about the property - location, cleanliness, comfort, and service. Highly recommend it.

Location of the hotel was excellent. 5min walk from Grand Central Station (as long as you come out at the right exit). Staff were extremely polite and helpful. Read a number of reviews expressing frustration at having to wait up to 15mins for a lift to arrive, we never had that issue in the 6 nights we we're there. We had a twin double room which had a small fridge, iron, plenty of full length mirrors which my daughter loved, bath robes, hair dryer, decent WiFi connection. Although small, it was good to see the gym had a couple of weight machines in there as well as dumbbells.